OmniAdvisor Chatbot

OmniAdvisor is the e-commerce conversational AI assistant

OmniAdvisor is the e-commerce conversational AI assistant
you have been dreaming of _ that makes shopping easy _ that understands your customers _ that knows your products _ that boosts your sales _

OmniAdvisor is the e-commerce conversational AI assistant

An omni-channel AI assistant that knows your products, understands your clients and guides them conversationally to the right product. Just like you would!

Reimagining chatbots

Designed to simulate the experience of a professional in-person Product Advisor, guiding users to find their right product in the least amount of time increasing conversion, engagement and customer satisfaction.

Natural conversation Flow

Interacting with OmniAdvisor simulates an intelligent , personalized and naturally flowing conversation that keeps your clients engaged and satisfied.

Not another Chatbot Framework

OmniAdvisor comes with ready-to-use domain and language specific pre-trained AI and conversation flows making the integration with your data a breeze.

Recommendations You Can Trust

Built on reliability, OmniAdvisor builds trust by providing trustworthy recommendations aligned with user preferences and needs, and explains the reason for the suitability of the proposed products.

Seamless Omnichannel Experience

OmniAdvisor provides an alternative UI, available on all channels, including websites, social media, and mobile or desktop devices, revolutionizing the shopping experience.

Scales with your Data

The larger your online store, the bigger the dataset. Large sites can leave customers struggling to find the right product. OmniAdvisor guides customers with ease, making it perfect solution.

No one size fits all

Finetuned and and customized specifically for each domain and language OmniAdvisor behaves like a true domain product expert.

"The Beauty Advisor is specifically built and fine-tuned to understand the nuances of the beauty sector, asking the right questions to meet customer needs efficiently and engagingly. Whether it's hair products or skincare treatments, the Beauty Advisor can seamlessly guide customers to their perfect match, regardless of the size and complexity of your product catalog."

"The Health Advisor is optimized to cater to the diverse needs of the health supplement industry. By asking targeted questions, it helps customers find exactly what they need. Whether they're looking for anything from multivitamins to herbal supplements, the Health Advisor navigates through your extensive product range with ease, ensuring each customer discovers the ideal solution tailored to their specific health goals."

"The Industrial Advisor is designed to understand the complexities of the industrial sector. By posing precise questions, it aids customers in quickly and effectively finding the specialised equipment and services they need. The Industry Advisor expertly navigates your comprehensive catalog, ensuring every customer is matched with the perfect solution for their technical requirements."

Compound AI System

Compound AI System

Utilizing a Compound AI system that synthesizes multiple AI capabilities to ensure reliability and continuously evaluate and improve OmniAdvisor’s operations.

GenAI

GenAI

Utilizing a Compound AI system that synthesizes multiple AI capabilities to ensure reliability and continuously evaluate and improve OmniAdvisor’s operations.

Security & Cloud Infrastructure

Security & Cloud Infrastructure

Utilizing a Compound AI system that synthesizes multiple AI capabilities to ensure reliability and continuously evaluate and improve OmniAdvisor’s operations.



Compound AI System

Compound AI System

Utilizing a Compound AI system that synthesizes multiple AI capabilities to ensure reliability and continuously evaluate and improve OmniAdvisor’s operations.



GenAI

GenAI

Utilizing a Compound AI system that synthesizes multiple AI capabilities to ensure reliability and continuously evaluate and improve OmniAdvisor’s operations.



Security & Cloud Infrastructure

Security & Cloud Infrastructure

Utilizing a Compound AI system that synthesizes multiple AI capabilities to ensure reliability and continuously evaluate and improve OmniAdvisor’s operations.

Seamless integration

OmniAdvisor integrates seamlessly with all the major ecommerce platforms and ERPs through native connectors or customized integration modules.

Who we are

We are a Data & Al engineering team focused on leveraging business data using artificial intelligence and machine learning by developing and deploying groundbreaking ecommerce Al applications.

The team consists of data scientists, full-stack developers, Al engineers, domain experts and UI & UX specialists, with extensive experience in executing complex Al projects, R&D, and product development at multinational corporations as well as startups.

AI that adds Value

OmniAdvisor is the first of it's kind! An end-to- end data-driven structured artificial intelligence platform to facilitate complex decision-making and knowledge retrieval.

Responsible Al

We build reliable and robust products that leverage the latest Al advancements without the downsides. Instead of building features based on hype that do not work, we focus on solving real problems with well engineered solutions.

Transforming online shopping

OmniAdvisor overcomes the limitations of other search pages and chatbots, enhancing customer experience with advanced AI powered solutions.

Data-driven intelligent assistance

Smart Product Categorisation and Search: Our AI product understanding and enrichment technology fine tunes OmniAdvisor to understand the product offering and their most important attributes.

User-Friendly and Conversational: The chatbot offers a seamless and natural conversation flow, making it easy and enjoyable for users to navigate and find what they need for even the most complex queries and extensive product offerings.

Superior to Traditional Search: Unlike basic search functions or simple quizzes, our AI chatbot provides personalized, relevant recommendations.

Ready to use

Out-of-the-Box Solution: Unlike other AI bot platforms that require setup the ground up OmniAdvisor comes with prebuilt with domain specific conversation flows and expert 24/7 support.

No Account Needed: Studies show that 37% of users abandon checkout if forced to create an account. Our chatbot requires no login, streamlining the customer journey and reducing friction.

Optimised for Mobile: With 50% of site visitors using mobile devices, our chatbot is designed to offer a seamless experience across all platforms, ensuring accessibility and convenience for all users.

Trustworthy AI

Reliable and Transparent: Built on robust AI technology, our chatbot provides accurate and trustworthy assistance, helping users make informed decisions.

Ethical and Secure: We prioritise user privacy and data security, ensuring all interactions are confidential and protected.

Consistent Performance: Our AI continuously learns and adapts, delivering consistent and reliable support that users can depend on.

40%

of People are likely to spend more than planned when they identify the shopping experience to be highly personalized.

OmniAdvisor achieves this personalization for your customers, increasing basket size and raising customer satisfaction and return purchases.

Google/BCG, U.S., “Business Impact of Personalization in Retail” study and customer survey, n=3,144, 2019.

50%

of Search Queries are Four Words or Longer. OmniAdvisor will understand all the relevant attributes and guide the User as a human would do

Search engines are not optimized for that OmniAdvisor will understand the the context of the query and guide the user to thir right product in the most efficient and natural way.

https://www.wordstream.com/blog/ws/2019/02/07/google-search-statistics

Humanize your customers experience with your tailored OmniAdvisor Assistant